Shipping and Cancellation Policy

Welcome to Gift Fusion, your ultimate destination for all things gifting! We're delighted to have you as a valued customer. To ensure a seamless shopping experience, we have outlined our shipping and cancellation policies below.

Shipping Policy:

At Gift Fusion, we strive to process and dispatch your orders with the utmost efficiency. Please review the following details regarding our shipping procedures:

Processing Time:

Upon receiving your order, our dedicated team works diligently to process it promptly. Typically, orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Methods:

We offer reliable shipping options to deliver your purchases conveniently. The available shipping methods include standard shipping, express shipping, and expedited shipping. You can select the preferred shipping method during the checkout process.

Delivery Time:

Delivery times may vary depending on your location, selected shipping method, and other factors beyond our control. Standard shipping generally takes 5-7 business days for domestic orders. For international orders, delivery times may vary.

Shipping Costs:

Shipping costs are calculated based on the total weight of your order, shipping destination, and selected shipping method. You can view the estimated shipping charges during the checkout process before completing your purchase.

Order Tracking:

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimate the expected delivery date.

Shipping Restrictions:

Please note that certain products may be subject to shipping restrictions due to their size, weight, or contents. Additionally, we do not ship to P.O. boxes or APO/FPO addresses at this time.

International Shipping:

For international orders, please be aware that customs duties, taxes, and fees may apply upon importation. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

Shipping Address Accuracy:

• It is essential to provide accurate and complete shipping information during the checkout process to ensure successful delivery. We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping addresses provided by the customer.
• If you have any questions or concerns regarding our shipping policy, feel free to contact our customer support team at giftfusion@gmail.com or call us at 98696 81830. We're here to assist you every step of the way!

Cancellation Policy:

We understand that circumstances may arise where you need to cancel your order. Please review our cancellation policy outlined below:

Cancellation Timeframe:

You may cancel your order within 24 hours of placing it. Once the order is processed and dispatched, it cannot be canceled.

Cancellation Process:

To cancel your order, please contact our customer support team via email at giftfusion@gmail.com or call us at 98696 81830. Please provide your order number and relevant details for quick assistance.

Refund Process:

If your order is canceled within the specified timeframe, we will initiate a refund to the original payment method used for the purchase. Please allow 5-7 business days for the refund to reflect in your account.

Cancelled Orders:

Once an order is canceled, the items will be restocked, and the inventory will be made available for other customers. We cannot guarantee the availability of the same products if you wish to reorder.

Exceptions:

Certain products, such as personalized or custom-made items, may not be eligible for cancellation once the production process has begun. Additionally, orders that have already been dispatched cannot be canceled.

Cancellation Fee:

We do not charge any cancellation fees for orders canceled within the specified timeframe. However, if the cancellation request is made after the order has been processed, it may be subject to restocking fees or shipping charges.

Modification Requests:

If you need to make changes to your order, such as updating the shipping address or modifying the item quantities, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed.

We hope this shipping and cancellation policy clarifies any queries you may have. At Gift Fusion, we are committed to providing excellent customer service and ensuring your satisfaction with every purchase. Thank you for choosing us for your gifting needs!

For further assistance or inquiries, please don't hesitate to reach out to us at giftfusion@gmail.com or call us at 98696 81830.

Address: Malad (West), Mumbai - 400064

Website: www.giftfusion.co.in

Note: Gift Fusion reserves the right to update or modify this shipping and cancellation policy at any time without prior notice. Please refer to the latest version available on our website for the most current information.